ApexRank
Refund Policy
Last updated: July 4, 2026
1. Cancellation
You may cancel your subscription at any time. Access continues until the end of the current billing period. Cancel at period end does not entitle you to a refund for the remaining days unless required by law.
2. Refund eligibility
If you are unsatisfied with your first paid subscription purchase, contact us within 7 days of the initial charge for a one-time refund review.
Annual plans may be eligible for partial refunds at our discretion based on account usage, remaining subscription duration, and service consumption.
Refund requests may be denied if a substantial portion of credits has been consumed or core services such as exports, prospecting, contact reveals, or AI reports have already been used.
Duplicate charges, accidental billing issues, or confirmed service failures remain eligible for refund review regardless of plan type.
Approved refunds may be subject to processing, tax, and usage-based deductions. Refund amounts are calculated based on transaction fees, account usage, credits consumed, and service utilization.
3. Credits
Monthly credits are included with your plan and generally do not convert to cash refunds. Consumed credits are non-refundable.
4. Chargebacks
Filing a chargeback without contacting support may result in account suspension while the dispute is investigated.
5. Marketplace orders
Inventory and guest post orders follow separate refund rules shown at order checkout.